Prices
All prices are FOB Markham. Ontario our warehouse and are subject to change without notice. GST and/or other applicable taxes are extra. Listed prices shown are suggested only and distributors are under no obligation to accept them. Terms of sales are 50% deposit with order and balance COD on new accounts. 1% 7 days or net 30 days on approved credit. $30(x) service charge on all NSF cheques. VISA & MASTERCARD accepted. Copyrights and Trademarks
If unknown to us, existing copyrights and trademarks are infringed upon to meet buyer’s instruction. This remains the risk of the buyer. Shipping
We assume no responsibility for the delays in transit that are beyond our control. Our responsibility ends the moment the shipment is given to the carrier. Please specify your preferred carrier, we use Purolator, UPS and Canada Post. We will not be responsible for any damages caused to the merchandises during shipping. Inspect for visual damage to the box and mark down irregularities on waybill upon receiving goods from carrier. Make claim to carrier for any damaged items. Split Shipments
$5.00(x) per additional address will be charged. Less Than Minimum charge
There is a surcharge of $50(c) for orders with less than minimum quantity. Half of the catalogue listed quantity is needed. Artwork
Please refer to the artwork requirements here. Proofs
Paper proofs are free of charge. Actual sample proof please add $50(c) in addition to the regular set up charge. No Charge Rush Order
We do not charge extra for rush orders. Whether it be needed within an hour, a day or 2 days, as long as it can be fitted into our production capacity, we will be glad to rush the order at no extra charge. Samples
All samples will be invoiced immediately and will not be accepted for return after 21 days. Please provide carrier account number when ordering samples. Samples will be sent freight collect. Return Authorization Number (RAN) must be obtained from our Customer Service Representative prior to the return of samples. No samples will be accepted without RAN. Returns
No merchandise will be accepted for return or exchange without our written authorization. Claims must be received within 10 days after delivery. Waranty
Unless otherwise stated, all products are warranted against defects in material and workmanship for one year. Miscellaneous
Please type all purchases. Errors resulting from hand written order are the responsibility of the distributors. Product colours shown in the catalogue are as accurate as possible. Slight varations may occur due to photographic process and lighting effects. We assume no responsibility for variation in product color. Please order samples for approval if precise colour is of importance. Grain on all natural wood products may vary and is out of our control. We assume no responsibility for variation in wood grain. Import Items
Items shown in the catalogue are our regular stock items. Should you require larger custom imported items not shown in this catalogue, please contact us for information. We do import larger quantities of numerous items for our clients on cost plus basis. Remarks
All items in the catalogue are subject to validity of stock and may change without further notice. We are not liable for any claims in connection with supplies, deliveries and others caused by unforeseeable, uncontrollable conditions as well as acts of nature. | 
